Workforce Management Analyst

Company: VirtualVocations
Location: Arvada
Posted on: November 8, 2024

Job Description:

A company is looking for an Analyst, Workforce Management Administrator to manage and resolve technical issues related to Workforce Management Software and hardware.

Key Responsibilities

Manage and resolve technical issues, ensuring timely solutions for support tickets
Collaborate with cross-functional teams to identify root causes and enhance system performance
Maintain documentation of issues and resolutions, and provide user training

Required Qualifications

College degree in a related field or equivalent experience
Minimum of 5 years of experience in technical troubleshooting, solutions architecture, or system management
Experience with ITSM tools, such as Ivanti
Knowledge of cloud services, including Azure AD and Intune
Familiarity with BI applications like PowerBI and Tableau

Keywords: VirtualVocations, Broomfield , Workforce Management Analyst, Executive , Arvada, Colorado

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