Assistant Store Manager
Company: Tailored Brands
Location: Boulder
Posted on: October 16, 2024
Job Description:
Reports to Store Manager: As an Assistant Store Manager, you
will partner with your Store Manager to support store team members
to achieve sales performance expectations through active coaching,
development of a team selling environment, and operational
excellence when you are the manager on duty. This includes working
with your Store Manager to assist in recruiting, hiring, and
training the store team members to deliver an exceptional customer
experience. To be successful in this role you will:
- Inspire store team to achieve their best performance
- Execute to maximize growth and potential
- Create an engaged and inclusive store environment
- Elevate the customer experience through operational
excellence
- Exceed customer expectations in all interactions
Leadership:
- Partners with Store Manager to assist in leading store staff to
achieve sales, service, and operational expectations.
- Supports the Store Manager efforts to set clear performance
expectations and to ensure the store team is trained in sales,
customer service, and operations to meet company standard.
- Models company values and leads by example as an active
coach.
- Communicates priorities and sales driving information
effectively to ensure store staff is equipped to maximize business
opportunities.
- Assists Store Manager in recruiting store staff and embraces
diversity by contributing to an inclusive store environment.
Performance:
- Supports the Store Manager in the achievement of store business
plans, including sales, customer service and operational
goals.
- Assists in developing game plans and following up on execution
to maximize sales and drive consistent performance results.
- Partners with Store Manager to present opportunities with
fact-based information and recommendations while leveraging data
(store reports) to make the right decisions.
- Participates in driving business outreach opportunities and
communicate leads to Store Manager, Multi-Unit Manager and Business
Outreach team.
- Identifies performance opportunities and assists in development
of a plan to address and manage issues effectively. Operational
Excellence:
- Partners with Store Manager to ensure store schedule accuracy
and proper staffing to effectively execute initiatives and
operational tasks, while maintaining proper sales coverage to
deliver on the customer promise.
- Assists with training store staff on all internal operational
functions.
- Stays informed on corporate communication, directives,
initiatives, and policies and procedures.
- Supports the Store Manager with the implementation of store
programs to increase efficiencies in sales, service, operations,
and branding. Workplace:
- Contributes to an engaged and inclusive store environment where
opinions and contributions are recognized and valued.
- Supports a culture of learning and development, ensuring
training tools are leveraged.
- Serves as a role model to all store team members and provide
enthusiastic motivational leadership.
- Assists in creating a steady pipeline of external talent
through recruitment.
- Partners with Store Manager to conduct regular store meetings
ensuring all store team members are up to date with all company
directives. Customer Experience:
- Assists with training the store team on the customer service
expectations to create an exceptional customer experience.
- Supports the Manager to lead the store team to exceed customer
expectations and achieve a high Net Promoter Score.
- Leverages all customer feedback to take appropriate actions and
prevent or resolve customer concerns.
- Collaborates with the Manager to ensure the store is visually
set to brand standards and marketing initiatives are executed per
company direction. Qualifications:
- Minimum of 2 years of Retail or Sales experience.
- Creative individual who demonstrates good judgement and is
tuned-into the pulse of the business.
- Self-motivated, results oriented, strategic thinker.
- Strong organizational and leadership skills.
- Excellent written and verbal communication skills.
- Demonstrates active listening and problem-solving skills.
- Proven ability to train and develop high performing store
teams.
- Proficient in technology systems, applications, Microsoft
Office, and video conferencing.
- Ability to operate a computer and POS System. Physical
Requirements: Ability to stand and walk for the majority of work
shift, frequently bend, squat and twist, lift up to 50 lbs., climb
a ladder to reach merchandise and or supplies, and see and
distinguish between fabric patterns and colors. You may have the
opportunity to voluntarily work between multiple store or site
locations, and across multiple brands. Pay Range: $18.50-$22.50/hr
We take into consideration an individual's skills, background and
experience in determining final salary. Base pay information is
based on market location and may be subject to prevailing wage
laws, if applicable. Reasonable accommodations may be made to
enable individuals with disabilities to perform the essential
functions. Our company celebrates diversity and provides equal
employment opportunity to all applicants and employees without
regard to race, color, sex, sexual orientation, gender identity or
expression, national origin, religion, veteran or military status,
age, physical or mental disability, marital status, or any other
protected status under the law. Work Locations: 01302 Twenty Ninth
Street 1600 28th St Unit 1220 Boulder 80301 Job: Store Management
Organization: Men's Wearhouse Shift: Variable Zone: West
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Keywords: Tailored Brands, Broomfield , Assistant Store Manager, Executive , Boulder, Colorado
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