Transport Engineer
Company: Comcast
Location: Englewood
Posted on: September 25, 2024
Job Description:
Make your mark at Comcast -- a Fortune 30 global media and
technology company. From the connectivity and platforms we provide,
to the content and experiences we create, we reach hundreds of
millions of customers, viewers, and guests worldwide. Become part
of our award-winning technology team that turns big ideas into
cutting-edge products, platforms, and solutions that our customers
love. We create space to innovate, and we recognize, reward, and
invest in your ideas, while ensuring you can proudly bring your
authentic self to the workplace. Join us. You'll do the best work
of your career right here at Comcast. (In most cases, Comcast
prefers to have employees on-site collaborating unless the team has
been designated as virtual due to the nature of their work. If a
position is listed with both office locations and virtual
offerings, Comcast may be willing to consider candidates who live
greater than 100 miles from the office for the remote option.) Job
Summary Responsible for detailed design, implementation
coordination and technical lead level resourcing for new product
integration across Comcast's converged IP Network, at a market or
infrastructure level. Accountable for monitoring and influencing
relevant standards bodies across Transport and IP layer to
influence and incorporate emerging technologies that reduce costs,
increase flexibility and drive better scale across Comcast
Infrastructure. Design, beta and launch new integrated voice, video
and data products across Converged Network. Integrates knowledge of
business and functional priorities. Acts as a key contributor in a
complex and crucial environment. May lead teams or projects and
shares expertise. Job Description *This position is unable to
provide work authorization sponsorship or immigration support now
or in the future.* The Technology, Product, Experience (TPX)
organization works at the intersection of media and technology and
our innovative teams are continually developing and delivering
products and next-generation technologies that transform the
customer experience. The Comcast Network and CONNECTivity (CONNECT)
organization is a highly agile, fast-paced, dedicated group at the
forefront of change focused on innovating, building, and operating
the best in class, most reliable access network for our customers.
About the Role: This position is highly technical, focusing on
post-sales support for Solution Engineering services, including
design, solution acceptance, and network reconfiguration/migration.
It involves managing and maintaining the extensive Ciena 6500
Backbone Transport network, which spans over 80,000 kilometers of
fiber optic cables. This role requires handling sophisticated
technologies and equipment, necessitating a deep understanding and
specialized expertise due to the network's scale and complexity.
Task Examples:
- Consistency: Transport DevOPS engineers ensure that all
configurations and settings across the network are consistent,
maintaining uniformity to streamline operations and minimize
errors.
- Automation: Leveraging automation tools within our NMS, we
streamline routine tasks and workflows, allowing for greater
efficiency and freeing up time for more strategic initiatives.
- Security: Implementing centralized access control and
authentication mechanisms is crucial. We ensure robust security
measures are in place to safeguard network assets and data
integrity.
- Troubleshooting: When issues arise, we dive into detailed logs
and diagnostic information provided by our NMS to swiftly identify
and resolve issues, minimizing downtime and operational
impact.
- Firmware / Software Management: Managing firmware and Software
upgrades and patches is a key responsibility. We oversee this
process to ensure that network devices always run the latest
software versions, bolstering security and performance.
- Configuration Backup: Automated backup of device configurations
using our NMS is overseen by senior engineers, ensuring reliable
backups are available for disaster recovery purposes, safeguarding
against configuration loss or corruption.
- Policy Enforcement: Enforcing network policies and compliance
standards is essential. We oversee policy implementation within our
NMS to ensure adherence to organizational standards and regulatory
requirements.
- User Management: Transport DevOPS manage user access levels and
permissions within our NMS, controlling who has access to critical
network resources to maintain security and accountability.
- Integration with External Systems: Our NMS integration with
other network management systems, ticketing systems, and analytics
platforms is facilitated by our engineers to streamline workflows
and enhance operational efficiency, facilitating seamless
information exchange and collaboration.
- Capacity Planning: Resource usage analysis within the network
is conducted by our engineers, using insights gained from our
architect to plan for future growth or optimization, ensuring the
network infrastructure can support evolving business needs
effectively.
- Documentation: Design and architect the capacity requirements
for the optical transport network based on anticipated traffic
demands and growth projections. This includes the creation of HIF,
NBT, EDP and BOM.
- Device Provisioning and Commissioning: Commission newly
provisioned devices into the network, ensuring they are operational
and correctly integrated into the existing infrastructure.
Provisioning new network devices and equipment according to
predefined configurations and standards.
- Lab Testing of New Network Elements: Conduct lab testing of new
network elements and equipment before deployment in the production
network. Validate interoperability, performance, and compatibility
with existing infrastructure and network management systems.
- Lab Testing of NMS Software: Test new releases or updates of
NMS software in the lab environment to evaluate functionality,
stability, and performance. Identify and address any issues or
compatibility concerns before deploying changes to the production
environment.
- End-to-End Circuit Testing: Conduct end-to-end circuit testing
to verify the integrity and functionality of network connections
and services. Validate connectivity, bandwidth, and performance of
circuits across the entire network path, ensuring they meet service
level agreements (SLAs) and performance requirements.
- Old Equipment Decommissioning: Identify and decommission
outdated or obsolete network hardware and equipment to optimize
space and power utilization.
- Ordering Fiber Cross-Connect: Place an order with the service
provider to establish a fiber cross-connect between the street and
the suite where the equipment resides. Coordinate with the service
provider to schedule installation and ensure that the cross-connect
meets the required specifications and performance standards.
- 3rd Party Provider Lit Circuit Quoting, Designing, and
Ordering: Engage with third-party providers to request quotes for
lit circuits (10G or 100G) based on local market needs and
requirements. Design the circuit layout and specifications in
coordination with the provider to ensure alignment with network
architecture and performance goals. Place orders for lit circuits
with the selected provider, coordinating installation and
provisioning activities to meet project timelines and
objectives.
- In-Service Scheduled Maintenance: Schedule and perform routine
maintenance activities to repair or replace defective hardware
components in the network. Coordinate maintenance windows and
procedures to minimize disruption to network operations and ensure
continuity of service.
- 3rd Party (Colo) Badge Access for Vendors: Manage access
control systems to grant third-party vendors secure badge access to
designated areas within the network infrastructure. Coordinate with
security teams and vendors to ensure compliance with access control
policies and procedures. Skills & Experience We're Looking For:
- B.Sc. in Electrical Engineering, Software Engineering, Optical
Engineering, Computer Science or a related field of discipline
- 7-10 years' experience Field Service Engineering role
supporting the deployment of DWDM networks - Hands on "In the
Field" experience preferred.
- Ciena 6500 Photonic, OTN, Ethernet Networking and Data
Communications (TCP/IP) , RLS, Nokia PSS1830, NFMT
- Layer 2 knowledge will be an advantage.
- Scripting and API Usage: Experience in scripting and using APIs
for network management tasks. Additional Experience We're Looking
For:
- Proactive Network Management: The role emphasizes proactive
network health management, which includes continuous monitoring,
alarm resolution, planned maintenance, and security configuration.
Proactively identifying and addressing potential issues before they
escalate is a unique aspect of this role.
- Mentorship and Leadership: Senior engineers are expected to
mentor and develop junior team members. This leadership aspect
requires not only technical expertise but also the ability to
impart knowledge effectively.
- Strategic Decision-Making: During high-stakes situations and
network disruptions, senior engineers are responsible for making
strategic decisions to ensure network operations align with
organizational goals. This level of decision-making requires
experience and a deep understanding of the network. Key Soft
Skills:
- Ability to handle being on an on-call rotation.
- Ability to work at night on maintenance windows.
- Ability to handle stressful situations during maintenance
window activities and solve complex technical issues under the
stress of time constraints.
- Expert in problem solving down to the design level and then
translating that back to Engineering for resolution.
- Ability to make timely and accurate assessments of complex
situations.
- Self-Motivated and Customer Focused.
- Excellent Customer Service interaction skills.
- Excellent Leadership abilities.
- Excellent Written and Verbal communications skills.
- Ability to work in a collaborative environment. About Our Perks
& Benefits: We are determined to create an environment where our
employees feel valued, understand our business goals, and are
motivated. Here's a look at just some of the perks and benefits we
make available to our US-based employees:
- Medical & Dental
- 401(k) Savings Plan
- Generous paid time off
- Life Milestones - from adoption assistance, childcare
resources, pet insurance, and more, Comcast supports you at all
life stages.
- Courtesy Services - We offer all of our full-time employees in
serviceable areas free digital TV and internet.
- Discount tickets for Universal Resorts, including theme park
tickets and onsite hotel rooms. Learn more at Reasonable
Accommodation We will ensure that individuals with disabilities are
provided reasonable accommodation to participate in the job
application or interview process, perform essential job functions,
and receive other benefits and privileges of employment. Please
contact us to request an accommodation. Disclaimer:
- This information has been designed to indicate the general
nature and level of work performed by employees in this role. It is
not designed to contain or be interpreted as a comprehensive
inventory of all duties, responsibilities and qualifications.
Comcast is an EOE/Veterans/Disabled/LGBT employer. Comcast is proud
to be an equal opportunity workplace. We will consider all
qualified applicants for employment without regard to race, color,
religion, age, sex, sexual orientation, gender identity, national
origin, disability, veteran status, genetic information, or any
other basis protected by applicable law. Salary: Pay Range: This
job can be performed in Denver Campus with a Pay Range of $134,
$201,042.92 Comcast intends to offer the selected candidate base
pay within this range, dependent on job-related, non-discriminatory
factors such as experience. The application window is 30 days from
the date job is posted, unless the number of applicants requires it
to close sooner or later. Additionally, Comcast provides
best-in-class Benefits to eligible employees. We believe that
benefits should connect you to the support you need when it matters
most, and should help you care for those who matter most. That's
why we provide an array of options, expert guidance and always-on
tools, that are personalized to meet the needs of your reality - to
help support you physically, financially and emotionally through
the big milestones and in your everyday life. Please visit the
compensation and benefits summary on our careers site for more
details. Education Bachelor's Degree While possessing the stated
degree is preferred, Comcast also may consider applicants who hold
some combination of coursework and experience, or who have
extensive related professional experience. Relevant Work Experience
7-10 Years
Keywords: Comcast, Broomfield , Transport Engineer, Engineering , Englewood, Colorado
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